The Commonwealth Home Support Programme (CHSP) is an Australian Government-funded initiative designed to provide entry-level aged care services that help older individuals live independently and safely in their own homes. It focuses on supporting everyday tasks that may become challenging with age, such as personal care, meals and allied health, rather than doing everything for the person, to promote ongoing independence and well-being.
From 1 November 2025, the CHSP operates under the new Aged Care Act 2024. All clients must now be registered with My Aged Care following an assessment. The program has been extended until 30 June 2027 and will transition to the Support at Home program no earlier than 1 July 2027.
To be eligible for CHSP, individuals must be:
Eligibility is determined through an aged care assessment via My Aged Care, which evaluates needs and may approve services or refer to more comprehensive programs if required.
If you don’t meet those age requirements, you may be eligible for services under the Queensland Community Support Scheme (QCSS). To find out more, go to our QCSS page on our website.
Times of service will be discussed with you to best suit your needs. We will strive to meet your expectations and needs. Sometimes our service times may vary as determined by staff availability, but we will always notify you in advance. Fees for our services will be discussed at the time of your assessment.
We offer home care services to eligible people including:
Allied Health: In conjunction with other Health Service providers we offer Podiatry, Physiotherapy, Occupational Therapy, Remedial Massage and Speech Pathology Services.
Group Social Support: (Centre-based Day Care). You can come to our centre and meet other people and join in activities that we offer. These may include:
Domestic Assistance: We can help you at home with tasks such as general cleaning, laundry services and shopping assistance.
Home Maintenance and Repairs: We can help you maintain your lawn with our gardening services.
Meals: You can receive on-site meals at the Centre or at Home.
Assistance with self-care and activities of daily living: We can assist you at home with daily self-care tasks so you can maintain appropriate standards of hygiene. These can include eating, bathing, toileting, dressing and grooming.
Individual Social Support: This service helps you to access your local community for appointments, bill paying, banking and social outings.
Transport: We can help you to get to and from appointments and around the community.
We respect your rights and follow the Aged Care Statement of Rights. You will receive a copy of those Rights when you sign up with us.
